Field Service Management

Effective resource management must be mobile

The mobile workforce module enables mobility across operations, services, maintenance and delivery organisation.

Key features include

  • The mobile portfolio manager has visibility of:
    • Asset inspection and service history
    • Contract information
    • Contract expiry information
    • Customer detail
    • Asset associated incidents
  • Service and Technical workers can:
    • Get notified when new work has been allocated.
    • Receive and accept tasks for
      • Maintenance
      • Inspections
      • Safety
      • Support
      • Cleaning
  • Get directed via maps to the specific location.
  • Execute tasks, feedback labour, spares and other resources used.
  • Get electronic signature for work completed
  • Take pictures and attach to work completed.
  • Get full history of a property Order spares and other support
  • Order spares and other suppor resources via the mobile.

Being Mobile is Everything

Competitive field service operations must mobilize operational, service and contract teams.



Key Benefits Include

  • 360 ̊ visibility and control of the entire portfolio and workforce.
  • Reduce service, inspection and maintenance costs
  • Reduce labour costs
  • Increase team productivity
  • Reduce stock levels
  • Track key equipment, team KPIs
  • Minimize downtime
  • Increase team profitability
  • More effective work planning
  • The mobile solution is platform independent and runs on any smartphone, tablet or browser.